Frequently Asked Questions
Everything you need to know about your KITSCH beauty essentials.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-7 business days, while international shipping can take 7-21 business days depending on the destination.
What is your return policy?
We want you to love your KITSCH products! If you are not completely satisfied, we accept returns on most items within 90 days of purchase. Items must be in their original packaging.
Are KITSCH hair accessories suitable for all hair types?
Yes! Our products are designed with inclusivity in mind. From our silk scrunchies to our microfiber towels, we create essentials that cater to fine, thick, curly, and straight hair textures without causing breakage.
Do you offer international shipping?
We certainly do. KITSCH ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Shop Pay.
How do I care for my KITSCH satin pillowcases?
To keep your satin products in top condition, we recommend machine washing them on a cold, gentle cycle using a mesh laundry bag and air drying to preserve the fabric's integrity.